Review of CBS Renovations

now

GFP Renovations

 

This website has been set up because I was messed around.

Originally the company was CBS Renovations Willow Bank, Richmond TW10 7QY. Manager Guy Lloyd.

Over the course of a number of years they received some very mixed reviews see below. In January 2021 the company changed its name to GFP Renovations Mowbray Road, Richmond, TW10 7NQ. In spite of asking they have not said why they changed their name. 

GFP Renovations say they are a member of Trust a Trader however they are no longer a member of this organisation. (Accurate at the time of writing.)

This is my review of CBS Renovations.

- I was impressed by their glossy website. Shows you cannot judge a book by its cover.

- CBS charged a lot for materials promising they would be high quality. The materials

looked to me cheap and basic. They wanted a lot of money up front which was far

beyond what I would consider the value of the materials.

- Once they got the job, They used high-pressure sales tactics to get me to spend

more money.

- They took an extremely long time doing the job. It felt like they spent more time in

their van and taking cigarette breaks then they did doing work. They would turn up

for a few hours then disappear.

- Damage occurred when work was being undertaken, They wanted me to pay to

repair the damage which in my view they were responsible for.

- CBS gave a quote, but then they said they wanted more money saying that the job

was more difficult than anticipated.

-CBS refused to do work we agreed upon.

-The builder that finished the job was not impressed.

I would NOT recommend them to anyone.

The following are reviews of CBS Renovations.

Anonymous

My elderly father was taken advantage in exactly the same way as other customers have described. We lost a lot of money and my father was so stressed that we believe that this is what caused him to suffer a stroke.

Mr S

We were misinformed (he didnt complete the job he quoted for to anything like the stated

standard), he was unreliable - cancelling at the last minute and rarely staying more than a

couple of hours at a time (so the job took 15+ visits rather than 4), he forgot materials (we

had to make to-do lists for him) and ultimately he didn’t finish the job - as expected. The

person who had to finish it laughed when they saw the quality. That tells you everything.

Largely positive checkatrade reviews, some of which I doubt the authenticity of given

commonality of language across multiple reviews.

 

Mr L

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value

 

Mr S

I am having the same issues as the others. They took a large amount of money from me and

proceeded to carry out substandard work. They turned up randomly, spent more time

sitting in his van playing with his phone than doing any work, took 3 months to paint 3 walls

and damaged my belongings. All the work he did has had to be done again. I am in the

process of claiming my money back which will more than likely end up in the Small Claims

Court. I would avoid them at all costs. I have also noticed that they cancelled there

CheckaTrade account. Probable due to the fact that most of the good reviews sounded

remarkably similar.

 

There were only two positive reviews on Google Reviews for CBS Renovations

 

Mr M gave 5 stars. Another person gave 5 stars however they had the same surname as the

owner of the company so we need to question how impartial this review is.